inquiry

FAQ

Q: Can even beginners make it?
A: Yes! MYBEADDIY kits are designed to be easy to get started with and can be enjoyed by beginners and advanced users alike.

Q: What is included in the set?
A: Beads, accessory parts, tools (if needed), and instructions are included.

Q: Can children use it?
A: Yes, we recommend this product for ages 6 and up. Although we use safe materials, parental supervision is recommended.

Q: How long does delivery take?
A: Normally, orders are delivered within 3-7 business days (depending on your region).

Q: Is gift wrapping available?
A: Yes, we offer gift wrapping options.

Q: What payment methods are available?
A: We accept credit cards, PayPal, and other major payment methods.

Q: Can I return or exchange items?
A: We accept returns and exchanges for unused, unopened products within 30 days of delivery.

Q: What should I do if the product is defective?
A: If you receive a defective or missing item, please contact our support team and we will assist you promptly.

Q: Can I make a custom order?
A: Yes, some products can be customized. Please contact us via the contact page.

Q: Will I be notified when an item is back in stock?
A: Yes, you can register for a "restock notification" from the product page.